Training
Texas Transit Association Statewide Training Initiative
TTA is now expanding access to educational resources by launching a Statewide training initiative covering the many obstacles that transit staff face, including funding, procurement, and regulatory compliance. This training opportunity is made possible with a grant through TxDOT.
To administer this program, TTA will work closely with Easterseals, which has over 34 years of experience developing and implementing training programs and workshops for rural, suburban, and urban transit agencies. This training curriculum will be designed and delivered to be relevant to transit providers at various levels of management, accounting, and procurement professionals, front-line supervisors, dispatchers/ call center staff, and drivers. It will incorporate best practices from both the public and the private sector.
All courses, workshops, and webinars, in-person or virtual, are designed to be interactive and participatory. These courses will be offered to Transit agencies in Texas at no cost, but space is limited, so make sure that you and your staff don’t miss out on this great opportunity.
Upcoming Training
TTA’s Upcoming Courses
These courses are offered to transit agencies in Texas at no cost by grant funding through TxDOT.
Cares Transit Fleet Management and Maintenance (in-person workshop)
Date: August 26-28, 2025
Time: 8:00 a.m. – 5:00 p.m. Central each day
Location: 700 Convention Center Blvd, McAllen, TX, 78501, Metro McAllen
Presenter: Lenzy Williams, Crown Consulting
Description:
CARES Transit Fleet Management and Maintenance is a comprehensive training that equips participants with the knowledge and skills needed to effectively manage and maintain transit fleets. The training covers key principles and best practices for fleet care and preventive maintenance. Safety, compliance, importance of documentation and communication are also emphasized. Participants will depart this training with a foundation to enhance operational efficiency, minimize downtime, increase safety, and better ensure the longevity of their transit vehicles.
Introduction to Travel Training (in-person workshop)
Date: September 8-9, 2025
Time: 8:00 a.m. – 5:00 p.m. Central each day
Location: CCRTA, 302 N. Staples St., Corpus Christi, TX 78401
Presenter: Raven Alexander, Consultant
Description:
This two-day, in-person course offers a practical introduction to travel training. Designed for those new to the field or looking to build basic skills, the course covers key topics like assessments, route planning, and teaching strategies. Through hands-on activities and group discussions, participants will learn how to help others travel independently using public transportation.
Offering Alternatives: Creating Partnerships to Manage Paratransit Ridership (webinar)
Date: September 17, 2025
Time: 11:00 a.m. – 12:00 p.m. Central
Presenter: Judy Shanley, Easterseals Project Action
Description:
When thinking about transportation options for people with disabilities, many automatically consider paratransit service as the only solution. However, through innovative partnerships and a coordinated mobility management framework, alternative transportation services can offer an important transportation choice for riders with disabilities. This panel will describe partnership models that create efficient, effective, and high-quality transportation solutions for riders – empowering them to seek innovative mobility options.
The Importance of Improving Your Communication Skills (webinar)
Date: September 23, 2025
Time: 9:00 a.m. – 10:30 a.m. Central
Presenter: Carol Wright Kenderdine, Consultant
Description:
Do you want to learn the key to effective communication? It is one of the most critical abilities in life, but no one really teaches us how to communicate well and influence others. Excellent communication is one of the most important skills we need to learn, and it has a big impact on our ability to be successful. Effective communication can make or break our careers and our relationships. There are very few areas in our lives in which we can succeed in the long run without this crucial skill. This workshop focuses on verbal communication skills…improving your competency, ability, and attitude toward understanding others and being understood. It will help you answer the question: What can I do better, more simply, differently, and more effectively to improve my communication with other people?
Paratransit Maintenance Technician Workshop (in-person workshop)
Date: September 23-24, 2025
Time: 8:00 a.m. – 5:00 p.m. central day 1
8:00 a.m. – 12:00 p.m. central day 2
Location: VIA, 4902 Fredericksburg Rd, San Antonio, TX 78229
Description:
This hands-on paratransit maintenance training provides participants with practical knowledge and skills to perform effective preventive maintenance and identify common defects in paratransit vehicles. The training emphasizes best practices for vehicle care, system troubleshooting, and maintenance documentation. Participants will also explore real-world maintenance scenarios and gain access to take-home digital resources. This session is designed to enhance operational efficiency, minimize downtime, and promote the long-term reliability and safety of transit fleets.
Service Planning Concepts, Philosophy, and Service Evaluation (in-person workshop)
Date: September 24-25, 2025
Time: 8:00 a.m. – 5:00 p.m. each day
Location: AACOG Art, 8200 Perrin Beitel, San Antonio, TX 78218
Description:
This two-day service planning workshop is designed around planning and designing transit services to meet the specific needs of customers and the service area. The hands-on workshop will combine lecture and group exercises. The workshop will last two days and will cover the design, implementation, and evaluation of public transportation systems that are a perfect match to your community and resources. Topics will include appropriate service planning and design/redesign from demand response and on-demand services to fixed routes; resource allocation; evaluating capacity; how to use public input; skills for equipping staff with the knowledge to inform the public about services; and developing and evaluating appropriate performance measures.
CARES Advanced Transit Management (in-person workshop)
Date: September 30 - October 1, 2025
Time: 8:00 a.m. – 5:00 p.m. Central each day
Location: City of Amarillo, Multimodal Terminal, 509 S. Bowie St., Amarillo, TX 79106
Presenter: Carol Wright Kenderdine, Carol Wright Consulting
Description:
This 2-day workshop is designed for seasoned managers looking for new and improved approaches to managing their transit programs. It is a follow-up course to the Fundamentals of Transit Management. This course will challenge you to rethink some of the principles you thought you already knew. It will help you look at things from a number of different perspectives and provide you with hands-on activities and take-home resources that will enable you to implement what you learn in your own agency.
Modules for Advanced Transit Management include:
• Human Resources – Recruiting Good Employees; Performance Appraisals; Resolving Workplace Conflict (i.e., Managing Employee Conflict; Managing Difficult Employees; etc.); Succession Planning
• Financial Management – Evaluating Financial Capacity and Decision-Making
• Strategic Management – Benefits of Strategic Management; Implementing the Strategic Management Process; Marketing/Links to Stakeholders
• Advanced Service Planning -- Service Deployment; Technology Needs; Service Effectiveness & Efficiency; Setting Fares; Service Monitoring; and Best Practices
• Leadership Skills and Development
This workshop includes scenario-based exercises; problem solving exercises; valuable group discussions; hands-on training; best practices; and resources.
Agencies interested in hosting future training classes can contact Laura@TxTransit.org for details.
Host agencies are expected to provide the following:
Training Room with a projector that can accommodate up to 35 individuals classroom style.
Refreshments and coffee for morning and afternoon breaks.
Please note that the training location must be in close proximity to dining establishments to allow participants to leave and return within one hour.
Host agencies may also provide lunch if there are no dining establishments nearby.
The host agency is encouraged to offer tours of their facility.