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Training

Texas Transit Association Statewide Training Initiative

TTA is now expanding access to educational resources by launching a Statewide training initiative covering the many obstacles that transit staff face, including funding, procurement, and regulatory compliance. This training opportunity is made possible with a grant through TxDOT.

To administer this program, TTA will work closely with Easterseals, which has over 34 years of experience developing and implementing training programs and workshops for rural, suburban, and urban transit agencies. This training curriculum will be designed and delivered to be relevant to transit providers at various levels of management, accounting, and procurement professionals, front-line supervisors, dispatchers/ call center staff, and drivers. It will incorporate best practices from both the public and the private sector.

All courses, workshops, and webinars, in-person or virtual, are designed to be interactive and participatory. These courses will be offered to Transit agencies in Texas at no cost, but space is limited, so make sure that you and your staff don’t miss out on this great opportunity.

Upcoming Training

TTA’s Upcoming Courses

These courses are offered to transit agencies in Texas at no cost by grant funding through TxDOT.

TTA's Cancellation Policy

Considerations for Microtransit as a Part of an Integrated Transit System (virtual workshop)

Date: November 13, 2025

Time: 9:00 a.m. – 12:00 p.m. central

Presenter: A.T. Stoddard, Consultant

Description:

Microtransit is often promoted as a service to solve many of the challenges faced by public transit systems. New vendors regularly appear with microtransit platforms with claims to meet all your transit needs. In this webinar, participants will be introduced to the concept of microtransit to understand what it is, how it operates, and some of the benefits and limitations of microtransit. Specific topics to be covered include:

  • Characteristics of microtransit
  • Factors to consider for implementation of microtransit
  • Performance characteristics of microtransit
  • Cost of microtransit
  • In-house or contract operations
  • Integration with complementary paratransit service
  • Integration with fixed-route service
  • Examples of microtransit implementation
  • Hands-on exercises to evaluate potential for microtransit

Best Practices in Public Engagement and Meeting Facilitation (webinar)

Date: November 18, 2025

Time: 10:00 a.m. – 11:30 p.m. central

Presenter: Katherine Newman, Easterseals

Description:

In this webinar, you will learn how to improve your public engagement and meeting facilitation skills. The webinar covers various techniques and strategies that will empower you to become an effective facilitator, allowing you to lead productive and engaging meetings, workshops, and public events. This webinar will teach you how to manage group dynamics, handle difficult conversations, and create a positive and inclusive environment. By the end, you will have the necessary skills to successfully facilitate your next meeting or public engagement event.

Certified Mobility Manager Program (up to 10 participants)

Registration Deadline: November 30, 2025

Certification Completion Deadline: February 28, 2026

Description:

Easterseals Project Action (ESPA) offers a comprehensive certification program for mobility management professionals, at all experience levels, with a Certified Mobility Manager (CMM) credential. All courses are provided virtually, taken at your own pace, and must be completed by February 28,2026. All coursework and credit hours must be completed through an online learning portal, which is monitored by ESPA staff. The program requires a total of 60 credit hours, which can be achieved by completing the required foundation courses, any approved electives hosted by another agency (trainings, courses, webinars or conferences, etc.), and a final project.

For more information: https://www.projectaction.com/certification-programs/paratransit-manager/steps-to-completing-the-mobility-management-certification-program/

Effective Communication and Disability Etiquette (webinar)

Date: December 9, 2025

Time: 10:00 a.m. – 11:30 p.m. central

Presenter: Kristi McLaughlin, Easterseals

Description:

This webinar on disability etiquette aims to educate individuals on appropriate behavior and communication with people with disabilities. The webinar covers various topics such as understanding disability, language usage, body language, accessibility, and laws and policies related to accessibility and disability.

How Passengers with Disabilities Travel (webinar)

Date: December 11, 2025

Time: 10:00 a.m. – 11:30 p.m. central

Presenter: Katherine Newman, Easterseals

Description:

This webinar is designed to educate participants on how people with disabilities travel independently in their communities. The webinar covers the use of service animals and white canes, mobility devices such as wheelchairs, scooters, walkers and more, the use of technology to aid in traveling independently, and the role of personal care attendants in independent mobility.

GM & Transit Director Interactive Roundtable on Challenges in Transit (webinar)

Date: December 16, 2025

Time: 9:00 a.m. – 10:30 p.m. central

Presenter: Kristen Joyner, KJBackpack

Description:

Join fellow Texas General Managers and Transit Directors for an interactive roundtable discussion focused on today’s most pressing challenges in public transit. This session will include key regulatory updates, workforce and funding challenges, and a candid exchange of ideas to common operational issues affecting agencies of all sizes. Expect open dialogue, peer learning, and practical takeaways.

Agencies interested in hosting future training classes can contact Laura@TxTransit.org for details.

Host agencies are expected to provide the following:

Training Room with a projector that can accommodate up to 35 individuals classroom style.

Refreshments and coffee for morning and afternoon breaks.

Please note that the training location must be in close proximity to dining establishments to allow participants to leave and return within one hour.

Host agencies may also provide lunch if there are no dining establishments nearby.

The host agency is encouraged to offer tours of their facility.

Recordings of past Webinars

(08/05) Understanding Cost Allocation

(07/22) Hiring and Retaining Great Employees

(07/16) Strategies to Support the Ridership of Youth with Disabilities on Public Transportation

(07/17) Rural Transit Demand Estimation

(07/15) Rural Transit Demand Estimation