Training
Texas Transit Association Statewide Training Initiative
TTA is now expanding access to educational resources by launching a Statewide training initiative covering the many obstacles that transit staff face, including funding, procurement, and regulatory compliance. This training opportunity is made possible with a grant through TxDOT.
To administer this program, TTA will work closely with Easterseals, which has over 34 years of experience developing and implementing training programs and workshops for rural, suburban, and urban transit agencies. This training curriculum will be designed and delivered to be relevant to transit providers at various levels of management, accounting, and procurement professionals, front-line supervisors, dispatchers/ call center staff, and drivers. It will incorporate best practices from both the public and the private sector.
All courses, workshops, and webinars, in-person or virtual, are designed to be interactive and participatory. These courses will be offered to Transit agencies in Texas at no cost, but space is limited, so make sure that you and your staff don’t miss out on this great opportunity.
Upcoming Training
TTA’s Upcoming Courses
These courses are offered to transit agencies in Texas at no cost by grant funding through TxDOT.
Determining ADA Complementary Paratransit Eligibility (remote workshop)
Date: May 1, 8, 15, 22, 29, 2025
Time: 9:00 a.m. – 12:00 p.m. Central
Presenter: Kristi McLaughlin, Easterseals Project Action
Description:
This remote workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements for eligibility determination processes.
**The workshop will be held on each Thursday of May.
Fuel Hedging for Transit: Controlling Costs, Reducing Risk (webinar)
Date: May 7, 2025
Time: 10:00 a.m. – 11:30 a.m. Central
Presenter: Jeff LeMunyon, Linwood Capital
Description:
Join this webinar to learn how to gain the advantage of better fuel budgeting and lower fuel budget risk by hedging the cost of petroleum and natural gas for your public transit agency. In this webinar, you will learn:
• Why fuel hedging creates an advantage for public transit
• What other transit agencies are doing.
• How petroleum and natural gas markets work and how they affect your organization
• Fuel hedging strategies
• How to set up a fuel hedging program
CARES Frontline Supervisor Certification (in-person)
Date: May 13-14, 2025
Time: 8:00 a.m. – 5:00 p.m. Central
Location: Commons Conference Center, 2901 Read Grandberry Trail, Austin, TX 78758
Presenter: Carol Kenderdine, Carol Wright Consulting
Description:
This 2-day certification workshop provides frontline supervisors and middle management personnel with the skills and tools necessary to manage their staff, department, and workload efficiently and effectively. Investing in the development of frontline supervisors leads to improved engagement, productivity, retention, and motivation. This course provides new and seasoned supervisors with proven management tools and techniques; methods to increase employee engagement; advice on avoiding common supervisory pitfalls; skills for navigating being in the middle between upper management and frontline staff; and more. Scenarios, hands-on learning, facilitated large group and paired discussions, peer learning and other interactive techniques are used throughout the training. Take-home resources will be provided to use immediately at your agency. A certification test is given at the end of the course on materials covered. Participants must score 85% or better to receive their certification.
Using Performance Measures to Monitor Your Program and Plan for Success (webinar)
Date: May 20, 2025
Time: 2:00 p.m. – 3:30 p.m. Central
Presenter: Carol Wright Kenderdine, Carol Wright Consulting
Description:
You can’t know where you are going unless you know where you are and where you have been. Performance measures help an agency discover its current position and measure it against its previous performance. They also help set goals for improved performance. Topics that will be addressed in this workshop include: Monitoring Agency Achievement of Program Goals and Objectives; Evaluation of Current Services and Programs: Understanding Key Performance Measures Indicators; Tracking Customer Service through Customer Complaints, Compliments, and Ridership; Evaluating the Agency Safety Record; and Monitoring Agency Contracts to Provide Service to Others and Vendor Contracts for Services Provided to the Agency. You will learn to move your organization from its current state toward the desired future through the use of performance measures and strategic planning.
Financial Management Level 2
Date: June 9-10, 2025
Time: 8:00 a.m. – 5:00 p.m. Central
Location: Commons Conference Center, 10100 Burnet Road, Bldg 137, Austin, TX 78758
Presenter: A.T. Stoddard, Consultant
Description:
This workshop builds on Level 1 and provides more in-depth training in the areas of strategic planning, cost allocation plans, determining contract rates to provide service, and monitoring performance to evaluate success. The workshop will include development of cost allocation plans and build on use of cost allocation models for specific applications, particularly related to establishing contract reimbursement rates for service and how to integrate financial management with strategic planning. Upon completion of the course, participants will be able to develop a cost allocation plan, determine reimbursement rates to provide service, and integrate financial management with development of a strategic plan.
Agencies interested in hosting future training classes can contact Laura@TxTransit.org for details.
Host agencies are expected to provide the following:
Training Room with a projector that can accommodate up to 35 individuals classroom style.
Refreshments and coffee for morning and afternoon breaks.
Please note that the training location must be in close proximity to dining establishments to allow participants to leave and return within one hour.
Host agencies may also provide lunch if there are no dining establishments nearby.
The host agency is encouraged to offer tours of their facility.